Terms & Conditions
Supplier Identification
The goods covered by these general terms and conditions are offered for sale by Ilyos Parrucchieri Srls with headquarters at Via Ferruccio Busoni, 2/r, 50144 Florence FI, registered with the Chamber of Commerce of Florence under No. RM-0000000 of the Register of Companies, VAT No. 06835490480 hereinafter referred to as "Supplier".
Art. 1
Definitions
1.1 The term "online sales contract" shall mean the contract of purchase and sale relating to the Supplier's tangible movable property, entered into between the Supplier and the Purchaser within the framework of a distance selling system by means of telematic tools, organized by the Supplier.
1.2. The term "Purchaser" means the natural person who makes the purchase, referred to in this contract, for purposes not related to the business or professional activity, if any.
1.3. The term "Supplier" means the entity as identified above or the entity that sells the goods through the website specified in the following article.
Art. 2
Subject of the contract
2.1. Hereby, the Supplier sells and the Buyer purchases at a distance, through telematic means, the tangible movable goods presented and offered for sale at www.ilyosparrucchieri.com
2.2. The products referred to in the previous point are illustrated, with specific and detailed indication of their characteristics, in the section of the web portal that can be reached at: www.ilyosparrucchieri.com/shop
Art. 3
Arrangements for entering into the contract
3.1. The contract between the Supplier and the Buyer is concluded exclusively through the Internet network in remote telematic mode, by means of the Buyer's access to the web address www.federicofashionstyle.it, where, following the procedures set forth therein, the Buyer formalizes the purchase of the goods referred to in point 2.1 of the preceding article.
Art. 4
Conclusion and effectiveness of the contract
4.1. The purchase contract is concluded following the punctual completion of the registration form by the Buyer - with provision of consent to the processing of personal data, according to the Privacy Policy of the website, through the acceptance of the "Terms and Conditions of Sale" - and the submission of the purchase form completed by the system after the insertion of the selected products in the electronic cart. Before the final submission of the order, the Buyer will be asked to check the contents of the shopping cart, with a summary of the same in which the details of the ordering party and the order, the price of the selected goods, the shipping costs and any additional charges, the method and terms of payment, the address where the goods will be delivered, the timing of delivery and the terms for exercising the right of withdrawal are indicated.
4.2. At the time when the Supplier receives the order from the Buyer, he shall send a confirmation e-mail or display a web page confirming and summarizing the order itself, in which the data recalled in the preceding paragraph are also shown.
Art. 5
Methods of payment and reimbursement
5.1. Payment by the Buyer may be made only by one of the methods specified in the purchase procedure by the Supplier.
5.2. Any refund to the Buyer will be credited using the same payment method chosen by the Buyer when placing the order. The Supplier, in the case of exercising the right of withdrawal, will then refund the purchase price immediately after receiving the return of the goods sold and checking the condition of the same. Shipping costs incurred for the return of the good shall remain the responsibility of the Buyer.
5.3. All payment-related communications take place using third-party encryption systems placed to protect transactions made (e.g., PayPal payment system).
Art. 6
Time and mode of delivery
6.1. The Supplier will deliver the products selected and ordered, in the manner chosen by the Buyer or indicated on the website at the time the goods are offered, as confirmed in the e-mail referred to in section 4.2.
6.2. The timing of the shipment may vary from the day following that of the order to a maximum of 20 (twenty) days from the confirmation of the same, as provided for by the regulations in force. In the event that the Supplier is unable, for whatever reason, to make the shipment within said period, it will promptly notify the Purchaser by e-mail sent to the address provided by the latter during the purchase procedure.
6.3. At the time of delivery, the Buyer shall verify that: a) the number of packages delivered corresponds to the number indicated in the transport document attached to the goods shipped; b) the packaging is intact and not altered even in the closing tapes if present.
In the event that the delivered goods exhibit any damage allegedly caused by transportation, the Buyer may refuse delivery and immediately notify the Supplier, who will make the appropriate disputes to the shipper, arranging for a new shipment upon receipt of the redelivery of the disputed goods.
In the event that the customer still decides to accept the goods on delivery, despite the packaging is severely damaged and / or tampered with, in order to safeguard their rights must challenge the courier the unsuitability of the package, affixing the words "RESERVE TO CHECK GOODS BECAUSE OF ..." (indicating the reason behind the reserve in question) on the delivery document, of which it must retain a copy.
Art. 7
Prices
7.1. All sales prices of the products are shown at the web address www.ilyosparrucchieri.com/shop, are expressed in euros and constitute an offer to the public in accordance with Article 1336 of the Civil Code.
7.2. The sale prices referred to in the preceding paragraph are inclusive of VAT and any other taxes. Shipping costs and any ancillary charges, if any, although not included in the purchase price, are indicated and calculated in the purchase procedure prior to the submission of the order by the Purchaser and contained in the order summary web page, as well as in the summary e-mail sent following the conclusion of the purchase procedure.
7.3. The prices listed against each of the goods offered to the public are valid until the date indicated in the catalog. Any promotional offers shall be specifically indicated and marked within the site with the words "promotional offer," "product on promotion," or by equivalent designations.
Art. 8
Product availability
8.1. The Supplier ensures through the telematic system used the processing and fulfillment of orders without delay. To this end, it indicates in real time in its electronic catalog the number of available and unavailable products, as well as the shipping times.
8.2. Should an order exceed the quantity available, the Supplier will, by e-mail, let the Buyer know whether the good is no longer bookable or what the waiting time is to obtain the chosen good, asking whether or not the order is to be confirmed.
8.3. The Supplier's computer system will confirm in the shortest possible time that the order has been registered by forwarding a summary e-mail to the Buyer, in accordance with Section 4.2.
Art. 9
Limitations of liability
9.1. The Supplier assumes no responsibility for inefficiencies attributable to force majeure or fortuitous event.
9.2. The Supplier shall not be liable to the Buyer, except in the case of willful misconduct or gross negligence, for inefficiencies or malfunctions related to the use of the Internet beyond its control or that of its subcontractors.
9.3. The Supplier shall also not be liable in respect of damages, losses and costs incurred by the Buyer as a result of the non-performance of the contract for reasons beyond its control.
9.4. The Supplier assumes no liability for any fraudulent and unlawful use that may be made by third parties of credit cards, checks and other means of payment, for the payment of the products purchased, if it proves that it has taken all possible precautions based on the best science and experience at the time and in accordance with the ordinary diligence required.
Art. 10
Supplier's obligations for defective products, proof of damage and compensable damages
10.1. The Supplier shall not be held liable for the consequences resulting from a defective product if the defect is due to the product's compliance with a mandatory legal norm or binding measure, or if the state of scientific and technical knowledge at the time the manufacturer put the product into circulation did not yet allow the product to be considered defective.
10.2. No compensation shall be due if the injured party was aware of the defect in the product and the danger arising therefrom and nevertheless voluntarily exposed himself to it. Similarly, defects resulting from the misuse and/or erroneous use of the purchased goods, external causes (e.g., shocks, falls, etc.), carelessness, and improper use shall not be attributable to the Supplier's liability.
10.3. In any case, the injured party must prove the defect, the damage, and the causal connection between defect and damage.
Art. 11
Guarantees and service arrangements
11.1. The Supplier shall be liable for any lack of conformity that becomes apparent within the term of 2 (two) years after delivery of the goods.
11.2. The Purchaser shall forfeit all rights if he fails to report the lack of conformity to the Supplier within the period of 2 (two) months from the date on which the defect was discovered.
11.3 In any case, unless proven otherwise, it shall be presumed that conformity defects that become apparent within 6 months after delivery of the goods already existed on that date, unless such assumption is inconsistent with the nature of the goods or the nature of the conformity defect.
11.4. In the event of a lack of conformity, the Purchaser may request, alternatively and free of charge, under the conditions indicated below, the repair or replacement of the goods purchased, a reduction in the purchase price or the termination of this contract, unless the request is objectively impossible to satisfy or is excessively onerous for the Supplier. Products that show clear signs of tampering or failure caused by their misuse or by external agents not attributable to manufacturing defects and/or faults are not covered by the warranty.
11.5. The request must be received in writing, by registered letter with return receipt, by the Supplier, who shall indicate his willingness to carry it out - or the reasons preventing him from doing so - within 7 (seven) working days of receipt. In the same communication, where the Supplier has accepted the Purchaser's request, it shall indicate the method of shipment or return of the good as well as the expected time limit for the return or replacement of the defective good.
Art. 12
Obligations of the Buyer
12.1. The Buyer agrees to pay the price of the purchased goods in the time and manner specified in the contract.
12.2. The Buyer agrees, upon completion of the online purchase process, to arrange for the printing and storage of this agreement received via e-mail as an attachment to the purchase order confirmation.
12.3. The information contained in this contract has, moreover, already been viewed and accepted by the Buyer - who acknowledges this - prior to confirmation of purchase, through telematic procedures.
Art. 13
Right of withdrawal
13.1. The Purchaser shall in any case have the right to withdraw from the contract entered into, without payment of any penalty and without specifying the reason, within the term of 14 (fourteen) days commencing from the date of receipt of the purchased goods.
13.2. In the event that the Purchaser decides to avail itself of the right of withdrawal, it must give notice to the Supplier by registered mail with return receipt to be sent to the address Via F. Breschi, 24 - 00042 Anzio (Rome) anticipated by e-mail sent to info@ilyosparrucchieri.com, provided that such notice is confirmed by the sending of the aforementioned registered mail with return receipt within the following 48 (forty-eight) hours. The postmark affixed by the post office on the receipt issued will be authentic.
13.3. The return of the goods by the Buyer - under penalty of forfeiture - must take place no later than 14 (fourteen) days from the date of notice of withdrawal. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact, in its original packaging and without having been used by the Purchaser.
13.4. For the purpose of exercising the right of withdrawal under this Article, the Buyer shall bear the direct costs of returning the goods to the Supplier.
13.5. The Supplier will refund the price paid by the Purchaser after receiving the item subject to withdrawal, subject to the conditions set forth in Section 13.3 above in order for the Purchaser to obtain said refund.
13.6 Upon receipt of the registered letter by which the Purchaser notifies the exercise of the right of withdrawal, the Parties to this contract shall be released from their mutual obligations, subject to the provisions of the preceding paragraphs of this Article.
Art. 14
Protection of confidentiality and processing of Buyer's data
14.1 The Supplier shall protect the privacy of its customers and ensure that the processing of personal data complies with the provisions of the privacy regulations set forth in Legislative Decree No. 196 of June 30, 2003.
14.2. Personal biographical and fiscal data acquired by the Supplier, the data controller, are collected and processed in the form and manner provided in the Privacy Policy of the site.
Art. 15
Communications and complaints
15.1. Written communications directed to the Supplier and any complaints will be considered only if they are sent by e-mail to the following address: info@ilyosparrucchieri.com. The Purchaser undertakes to indicate on the website registration form his residence or domicile, telephone number and e-mail address to which he wishes communications from the Supplier to be sent.